Published
Estimated Publish Date
June 2025
Oral/Interpersonal Communication
Coming Soon
Overview
Build effective communication skills for public speaking, teamwork, and professional interactions.
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Estimated Dates
Digital Textbook: June 2025
Print Textbook: September 2025
Audiobook: December 2025
Next Edition: 2030
Print Textbook: September 2025
Audiobook: December 2025
Next Edition: 2030
Author / Editor
Annual Student Impact
9,978 students | 2,510 high school students | $2.62 million student savings
Oral/Interpersonal Communication provides a comprehensive overview of foundational and advanced communication concepts, emphasizing practical skills for individual and group interactions. This textbook explores the communication process, including verbal and nonverbal strategies, the role of culture, and techniques for effective listening. It also covers essential topics such as public speaking, interpersonal relationships, teamwork, and conflict resolution. With a focus on real-world applications, the book delves into communication theories, ethics, and the impact of communication on relationships, organizational settings, and personal identity. Designed to prepare students for professional, social, and civic contexts, this resource encourages reflection and skill-building to foster meaningful and effective communication in diverse situations.
Course Competency 1: Analyze communication situations
- Explain how the elements of a communication model apply to real-life situations
- Identify the responsibilities of participants in the communication process
- Recognize the factors that impact communication situations
- Analyze the influence of technology on modern communication
Course Competency 2: Assess the impact of nonverbal skills on communication
- Identify the types of nonverbal communication
- Apply effective nonverbal messages in diverse communication contexts
- Analyze how nonverbal cues influence verbal and nonverbal messages
Course Competency 3: Develop listening skills
- Identify and apply different types of listening in various contexts
- Explore the impact of listener feedback
- Adapt listening strategies to different communication situations
- Interpret verbal and nonverbal cues from speakers
- Clarify ambiguous messages to ensure understanding
Course Competency 4: Develop teamwork and collaboration skills
- Participate effectively in group interactions
- Recognize and address negative group behaviors
- Evaluate the process of group interactions
- Analyze decision-making strategies used by groups
- Understand task, maintenance, and leadership roles in group dynamics
Course Competency 5: Analyze conflict management strategies
- Define conflict clearly using nonjudgmental language
- Identify and apply conflict management strategies
- Use assertive verbal and nonverbal behaviors effectively
- Analyze the effectiveness of conflict management strategies
Course Competency 6: Evaluate how perception affects communication
- Identify situations in which perceptions vary
- Evaluate the impact of perceptual processes on communication
- Suggest strategies to minimize communication obstacles caused by perceptual differences
Course Competency 7: Evaluate how self-concept impacts communication
- Identify how self-concept affects communication
- Suggest strategies for enhancing the effect of positive self-concept in communication situations
- Assess how self-concept influences personal communication
Course Competency 8: Evaluate how culture impacts communication
- Identify cultural differences in communication styles
- Explain the importance of recognizing cultural differences
- Illustrate how cultural differences affect communication
- Suggest strategies for effective communication across diverse cultures
Course Competency 9: Deliver an oral presentation
- Identify the elements of effective oral presentations
- Analyze possible causes of communication apprehension
- Plan a presentation for a specific audience, purpose, and situation
- Develop an effective organizational pattern
- Incorporate sufficient supporting material and research
- Use an extemporaneous delivery style
- Apply effective nonverbal communication to engage the audience
- Use effective and appropriate language
This textbook is part of the WisTech Open collection and is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
You are free to:
– Share — copy and redistribute the material in any medium or format
– Adapt — remix, transform, and build upon the material for any purpose, even commercially
Under the following terms:
– Attribution — You must give appropriate credit to WisTech Open, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests WisTech Open endorses you or your use.
License: https://creativecommons.org/licenses/by/4.0/
You are free to:
– Share — copy and redistribute the material in any medium or format
– Adapt — remix, transform, and build upon the material for any purpose, even commercially
Under the following terms:
– Attribution — You must give appropriate credit to WisTech Open, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests WisTech Open endorses you or your use.
License: https://creativecommons.org/licenses/by/4.0/
Funded by State of Wisconsin, Wisconsin Technical College System funding for Open Educational Resources