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Communication

Learning Objects

Communication

Dive into Wisc-Online’s rich collection of learning objects — bite-sized, interactive, and designed for real learning. These modular digital tools include animations, drag-and-drop exercises, quizzes, videos, and more. You can explore topics across STEM, arts, humanities, career skills, and beyond. Each learning object is crafted to help learners actively engage with content—reviewing, applying, self-checking—in a way that’s flexible and self-paced.

Why Wisc-Online Moved to WisTech Open

In January 2026, Wisc-Online transitioned to WisTech Open to better align with current educational standards and long-term goals. During this process, the catalog was reviewed and content that did not meet accessibility requirements or was outdated was removed. Games were also taken down, and the team is evaluating the possibility of adding them back in the future with accessibility and quality standards in mind.

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Learning Object
Customer Service Skills for IT Professionals - Communication
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
Main Category
Digital Technology
Subcategories
Teaching, Training & Facilitation
Leadership & Operations
Communication
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Customer Service Skills for IT Professionals - Controlling the Conversation
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
Main Category
Digital Technology
Subcategories
Teaching, Training & Facilitation
Leadership & Operations
Communication
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Customer Service Skills for IT Professionals - Engaging the Customer
In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.
Main Category
Digital Technology
Subcategories
Teaching, Training & Facilitation
Leadership & Operations
Communication
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Customer Service Skills for IT Professionals - Soft Skills
In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
Main Category
Digital Technology
Subcategories
Teaching, Training & Facilitation
Leadership & Operations
Communication
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Describing the Transactional Communication Model
In this learning activity you'll review definitions then match the transactional communication model element with the definition or example.
Main Category
General Education & Liberal Arts
Subcategories
Teaching, Training & Facilitation
Leadership & Operations
Communication
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Diversity in 21st Century Work Teams
Learners test their knowledge of demographics in the United States and in the world. Immediate feedback is provided.
Main Category
General Education & Liberal Arts
Subcategories
Leadership & Operations
Communication
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Double Trouble With Listening
Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Main Category
Healthcare & Human Services
Subcategories
Leadership & Operations
Communication
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Four Types of Communication in Conflict
In this activity, you will practice choosing assertive responses to conflict.
Main Category
General Education & Liberal Arts
Subcategories
Communication
Teaching, Training & Facilitation
Leadership & Operations
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Homophones: To, Too, Two (Screencast)
In this screencast, you'll review definitions of To, Too, and Two and review practice sentences.
Main Category
General Education & Liberal Arts
Subcategories
Teaching, Training & Facilitation
Communication
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How to Listen Better (Screencast)
The learner examines what it means to listen respectively and how to become a better listener.
Main Category
General Education & Liberal Arts
Subcategories
Leadership & Operations
Teaching, Training & Facilitation
Communication
View  >
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