Leadership & Operations
Learning Objects
Dive into Wisc-Online’s rich collection of learning objects — bite-sized, interactive, and designed for real learning. These modular digital tools include animations, drag-and-drop exercises, quizzes, videos, and more. You can explore topics across STEM, arts, humanities, career skills, and beyond. Each learning object is crafted to help learners actively engage with content—reviewing, applying, self-checking—in a way that’s flexible and self-paced.
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Learning Object
A Model for Initiating Conflict Resolution (Screencast)
In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
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assertive, communication, conflict, constructive, feedback, leadership, negotiation, resolution
Affinity Diagram
In this module, we’ll explore what an affinity diagram is, discuss how it can be used to solve problems, and end with some real-world applications to show you how these can help you in any manufacturing role to bring order to chaos.
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Cause and Effect Diagram, problem-solving
Barriers to Critical Thinking: Communication
This activity will examine several of the barriers related to problems with communication.
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Barriers, Communication, Crit Thinking
Barriers to Critical Thinking: Errors in Judgment
The learners will explore the Errors in Judgment: Barriers to Critical Thinking and how it affects their decision-making processes.
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critical thinking, decision, decision-making, errors, judgment, soft skills
Barriers to Critical Thinking: People-Related Obstacles
The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.
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ad hominem fallacy, advertising, authority effect, bandwagon effect, communication skills, critical, critical thinking, external influences, fallacies, internal influences, poisoning the well, red herring, shoehorning, soft skills, thinking skills, using emotion
Barriers to Effective Listening (Video)
Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.
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clarity, language, listen, message, perception
Basic Quality Principles: Process for Achieving Quality in an Organization (Screencast)
In this learning activity you'll define and explain the broad steps in achieving quality in an organization.
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ansi, customer, quality, requirements
Building Relationships Through Active Listening
Learners will examine the four steps to listen actively to improve relationships.
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active listener, communication skills, listen to understand, listening, listening to understand, soft skills, steps of active listening
Communicating in the Workplace
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
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communication, conversation, employability essentials, how to talk to your boss, job, listening, listening skills, soft skills, teamwork, workplace communication
Communication: Identifying Active and Passive Voice
The learner will identify active and passive voice and distinguish between the two.
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active voice versus passive voice, styles of communication, what is the difference between active and passive
Communication: Prepositions
In this study guide, we will review the general rules for using prepositions.
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communication, prepositions, what are prepositions
Communication: The Writing Process
The learner will identify the three steps in the writing process and the elements in each step.
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communication, writing, writing process
Customer Service Skills for IT Professionals - Communication
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
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communication skills for the IT professional, good communication skills, soft skills, What is communication
Customer Service Skills for IT Professionals - Controlling the Conversation
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
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handling difficult customers, How to improve my customer service skills, IT customer service, people skills, soft skills
Customer Service Skills for IT Professionals - Engaging the Customer
In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.
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attention, customer engagement, Customer service, engaging, how to improve your customer service skills, it, skills, soft skills
Customer Service Skills for IT Professionals - Soft Skills
In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
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how do I improve my soft skills, necessary soft skills, soft skills, What are soft skills
Cycle Time and One-Piece Flow
In a series of three interactive exercises, learners explore the relationship between process cycle time and defect detection, and between process cyle time and smaller batch sizes. The techniques of lean/JIT are applied to achieve the continuous improvement (kaizen) goal of reducing inventory by pursuing one-piece flow.
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batch. batch production, cycle time, decrease inventory, defect, efficiency, JIT, just in time, just-in-time, Lean, less storage, one piece, one-piece, pizza, single unit
DDoS - Distributed Denial of Service Attacks
Explore what DDoS attacks are, the methods used to carry them out, and how to prevent them.
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DDos, hackers, how to prevent hackers, http, internet, server, what is a DDoS attack, what is a distributed denial of service attack
Describing the Transactional Communication Model
In this learning activity you'll review definitions then match the transactional communication model element with the definition or example.
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communication methods, communication models, transactional communication, What is the transactional communication model
Determining the General Purpose of Your Speech Pt.1 (Screencast)
In this learning activity you'll explore the different types of purposes for giving speeches.
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acceptance speech, different speech types, eulogy speech, informative, persuasive speech, What are the different types of speeches
Distinguishing Between the Content Message and the Relational Message (Screencast)
In this screencast, you'll distinguish the differences between the content message and the relational message.
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Distinguishing Leadership and Management Activities (Screencast)
In this screencast, students read about the key differences between management and leadership activities. They will review typical supervisory activities as either management or leadership.
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five major functions, leadership, management, supervision
Diversity in 21st Century Work Teams
Learners test their knowledge of demographics in the United States and in the world. Immediate feedback is provided.
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diversity, diversity in the workplace, study guide for diversity, why is diversity good
Double Trouble With Listening
Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
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anger communication, barriers to listening, communication barriers, conflict, good communication, Listening barriers
Employability Essentials - Adapt to Change
You will understand why having the ability to adapt to change is an essential employment skill.
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adapting to change business change change manufacturing staying relevant
Employability Essentials -- Think Critically and Creatively
Being a critical and creative thinker is essential in today’s workplace. It’s also crucial to your career success, regardless of your field or your position. Employers are looking for employees who can creatively problem solve to find answers that are best for both employees and the company.
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creative thinker critical thinker, critical, employability, employment essentials, soft skills
Wisc-Online FAQs
Explore this section for helpful answers to common questions regarding Wisc-Online.
Why did Wisc-Online change?
Wisc-Online has upported millions of learners for over 20 years. It was time for a refresh! By moving to WisTech Open, we were able to continue offering free, high-quality learning resources on a more modern, sustainable platform.
What happened with the Wisc-Online Arcade?
The Play Games Arcade went offline at the time Wisc-Online moved to WisTech Open.
Do saved links or bookmarks still work?
No, bookmarks to the old site stopped working after December 2025.
What happened to Wisc-Online objects that were downloaded into LMS platforms?
If instructors had downloaded and embedded Wisc-Online objects (like SCORM packages) into their LMS, those continued to work even after the Wisc-Online site transitioned to WisTech Open. These objects were self-contained and did not rely on the live site.
Is there an opportunity to develop new content?
Yes. Ideas for new content could be shared at https://www.wistechopen.org/contact by selecting “Pitch a Project Idea.” All project ideas were considered based on available funding.